Call anyway: 111 in an emergency, 105 for anything that is not an emergency. Say the English name of your language ("Arabic") so the call-taker can arrange help; Police communications staff between them speak about 18 languages, and an interpreter can be brought onto the call. You can also ask a friend or family member to interpret for you when talking to Police. If you cannot speak or hear on a call, the 111 TXT service is available for registered users. Source: New Zealand Police — https://www.police.govt.nz/advice/personal-community/new-arrivals/english/communicating