GP vs Emergency Department: When to Use Which
Understanding when to see a GP and when to go to ED
## GP vs Emergency Department in New Zealand
### What is a GP?
- **General Practitioner** - your main doctor
- For non-emergency health issues
- You can choose and register with any GP clinic
- Appointments usually same day or next day
### When to See Your GP
**See a GP for:**
- Coughs, colds, flu
- Minor infections
- Ongoing health conditions
- Prescriptions and repeat scripts
- Health check-ups
- Mental health concerns
- Minor injuries
- Vaccinations
- Referrals to specialists
**GP Costs:**
- Adults (non-enrolled): $50-80 per visit
- Adults (enrolled): $35-60 per visit
- Children under 14: Usually free
- Community Services Card holders: Reduced fees
### When to Go to Emergency Department (ED)
**Go to ED for:**
- Chest pain or difficulty breathing
- Severe bleeding that won't stop
- Suspected stroke (face drooping, arm weakness, speech difficulty)
- Serious injuries (broken bones, deep cuts)
- Loss of consciousness
- Severe allergic reactions
- Severe burns
- Poisoning
- Suicidal thoughts or self-harm
**ED is FREE** for everyone in NZ, including visitors.
**BUT:** ED is for emergencies only. You may wait hours if your condition isn't urgent.
### Alternatives to ED
**Healthline: 0800 611 116**
- Free health advice 24/7
- Nurses can advise what to do
- Available in many languages
**After-Hours Clinics:**
- Open evenings and weekends
- For urgent but non-emergency issues
- Cheaper than ED
- Check location: healthpoint.co.nz
**Urgent Care Clinics:**
- For injuries and urgent conditions
- Faster than ED
- No GP referral needed
- X-rays often available
**Pharmacy:**
- Pharmacists can advise on minor conditions
- Can provide some medications without prescription
- Good first stop for minor issues
### How to Enrol with a GP
1. Find a clinic near you: healthpoint.co.nz
2. Call or visit to check they're accepting patients
3. Complete enrolment form
4. Provide ID and visa documentation
5. Your previous medical records can be transferred
### Eligibility for Subsidised Healthcare
**Free or subsidised care if you:**
- Are a NZ citizen or permanent resident
- Have a work visa for 2+ years
- Are from Australia or UK (reciprocal agreements)
- Are a refugee
**Full cost if you:**
- Are a visitor on tourist visa
- Have a work visa under 2 years (some exceptions)
### Important Tips
- Register with a GP before you get sick
- Ask about Community Services Card if on low income
- ED is free but long wait for non-emergencies
- Call Healthline if unsure where to go
- Keep your GP clinic's number saved in your phone